Thursday, 2 September 2010
By Divya Narain , TMCnet Contributor Tracer received another award the 2010 IP Contact Center Technology Pioneer Award, also presented by TMC and Customer Interaction Solutions, for its contributions to the ...
Wednesday, 1 September 2010
The current generation of policymakers seem to be like Captains of large ocean liners, out there on the high seas, bereft of either compass or adequate charts, trying hard to calm there worried passengers by ...
Friday, 27 August 2010
INDIANAPOLIS , Aug. 26 /PRNewswire/ --- Inc. magazine ranked Ice Miller LLP on its fourth annual Inc. 5000, a ranking of the nation's fastest-growing private companies. The list represents a comprehensive ...
Wednesday, 25 August 2010
READING, UNITED KINGDOM--(Marketwire - Aug. 25, 2010) - All businesses want to maximise the customer service they provide while improving management control, boosting productivity, reducing operational costs ...
Wednesday, 25 August 2010
• Wednesday: No Exemptions Tour event, West Orange CC, Winter Garden. • Thursday-Friday: North Florida PGA Senior Professional Championship qualifier, Orange County National GC, Winter Garden. • Saturday ...
Tuesday, 31 August 2010
call recording and logging Skype's VP and General Manager for Business, David Gurlé said, "Since its inception, Skype has been used by many businesses wanting to reduce communications costs. In fact, based on ...
Friday, 3 September 2010
call recording marrying the contact record and recorded call together and our dialing platform that utilizes the customer's own equipment vs. forcing them into a different telecom provided has been a difference maker ...
Friday, 3 September 2010
With many additional features available from the Natterbox service such as call recording, clients are able to deal with telecoms in a “hassle free” manner. Last month, Natterbox suggested that businesses within ...
Friday, 3 September 2010
call recording and automated dialing configurable by a single web-based GUI. The carrier-class solution includes web-based multi-site deployment, routing and controls that are pre-integrated with major VoIP standards ...