Business Call Recording

Until recently, only government agencies and the top end of town could afford elaborate phone call recording systems. But, with 1300 RECORD, every business - small, medium and large - now has the power to record, retrieve and review their telephone calls - inbound and outbound - and from any phone, anywhere in Australia.

With 1300 RECORD, your staff can learn more quickly by listening to their own phone calls and learning from their own mistakes. Walk them through what they did wrong, what they did right and use their own experiences to develop more effective and productive telephone techniques.

Disagreements happen in business. Between you and your customers, you and your suppliers, even you and your staff. An accurate phone recording of who said what and when is a simple, non-confrontational way of settling disputes and protecting your business against false claims.

Recruitment Record candidate interviews and reference checks Record conference calls and meetings Circulate call recordings for review or action	Insurance Record complex discussions that relate to insurance packages, policy agreements, client investigations and fraud management Circulate call recordings for review or action	Legal Record over-the-phone advice and instructions from clients Record conference calls and meetings Circulate call recordings for review or action
Sales Monitor, coach and train staff for improved performance Review and rate the performance of staff Confirm over-the-phone orders, delivery times and stock availability	Trades & Services Record over-the-phone quotes and orders Confirm job specifications and timelines for delivery Circulate call recordings for review or action	Small Businesses Work more efficiently whether in or out of the office - no more scribbling down notes and trying to remember details Circulate call recordings for review or action

How To Record An Inbound Phone Call

Instruct callers to dial your inbound phone number. Your call is then automatically recorded.

A sound file of your conversation is securely delivered to your inbox immediately.

Login to your member's account to play back, make notes, download or forward your call recording to others.

How To Record An Outbound Phone Call

Dial 1300 RECORD, followed by the desired number, Your call is then automatically recorded.

A sound file of your conversation is delivered to your inbox immediately.

Login to your secure member's account to play back, make notes, download or forward your call recording to others.